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The Untapped Power of Decision Making

Prudent Preparation in the Absence of Immediate Need

In today’s hyper-competitive landscape, staying ahead of the curve requires constant innovation and strategic agility. Private equity (PE) and venture capital (VC) firms have evolved from focusing on just the EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) growth to also being concerned with top-line growth.

PE/VC investors are also realizing their increasing role in the business of talent management. In the high-stakes world of private equity (PE) and venture capital (VC), a single decision by either deal team or operating team, can make or break a multi-million-dollar opportunity. Yet, a concerning trend emerges. New research by Kingsley Gate, hosted in conjunction with FT Longitude, showed 30% of senior PE/VC executives have never had an explicit discussion about decision making before joining their firm – 5 percentage points higher than their global cross-sector peers.

This research finding is surprising given decision making is absolutely fundamental to senior executives’ remit. It underscores the lack of clarity around decision making in the executive hiring process and the impact it can have on the operating executives at the portfolio company level as well as the investors, ultimately hindering both talent retention and overall company performance.

The talent pool in private equity and venture capital is fiercely competitive. Top performers are not just looking for lucrative compensation packages; they seek stimulating environments that foster growth and leverage their expertise. In this context, decision-making approaches emerge as a crucial, yet often overlooked, factor influencing both talent acquisition and retention.

In this article, we will explore the findings from our recent research on the importance of decision making in executive roles in private markets. 

The High Cost of Indecision

The way decisions are made in an organization has a significant impact on employee satisfaction, operational efficiency, and ultimately, business success. Kingsley Gate research shows a 1.4x delta in executive satisfaction between those who did and did
not have the explicit discussion about decision making before accepting their current position. Additional research by Bain & Company also shows that decision effectiveness predicts financial performance at a 95% confidence level. Top-quintile performers on decision-making effectiveness generate, on average, total shareholder returns nearly 6 percentage points higher than those of other companies.

This section explores the far-reaching consequences of a business environment where decision making is not approached with intentionally and not the focus of continuous improvement. We’ll delve into specific data points speaking to the high cost of indecision, particularly within the dynamic world of private equity and venture capital.

Missed Opportunities

A Bain & Company study found if you want to outstrip your competitors, your company has to make better decisions than they do, make them faster and execute them more effectively. Investors constantly evaluate a pipeline of potential deals and missing the window of opportunity can be catastrophic.

Protracted decision making, where approvals drag on and internal debates stall progress, can be the difference between securing a lucrative deal and watching it slip away to a more agile competitor.

Operational Bottlenecks

Beyond the missed opportunities in deal flow, indecisive business environments create operational gridlock within PE/VC firms. A key factor contributing to this is the lack of clarity around who decides what.

This ambiguity can be particularly detrimental for PE/VCs, where time-sensitive deals often hinge on swift execution. Additionally, when employees are unclear about decision-making authority, they become hesitant to take initiative. This can lead to frustration and undermines collaboration and ownership, a crucial element for success in PE/VC firms where diverse perspectives and teamwork are essential for successful deal evaluation and portfolio management.

Disengaged Talent

Senior executives in PE/VC firms are driven by a desire for ownership and the ability to make a significant impact. Research by Gallup indicates that employees who are highly engaged in decision making are 6x more likely to be engaged at work overall.

For PE/VC firms, the consequences of disengaged talent can be dire. Kingsley Gate research shows that that 73% of senior executives within PE/VCs have either resigned (33%) or considered resigning (40%) from a job because they were not sufficiently empowered or supported to make decisions.

Such a disengaged sense of ownership and impact can result in a high turnover cost for the firm as well as a decrease in the overall company performance.

The above findings highlight the need for organizations to prioritize discussions about decision making during the hiring process and throughout an executive’s tenure. By understanding an executive’s decision-making style as well as the organization’s decision environment, companies can increase the likelihood of a successful hire and foster a culture of effective decision making.

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Building Decision-Making Advantage through Culture

Culture is a cornerstone of effective decision-making, yet it is often misunderstood or neglected. Many organizations display generic values, but these rarely reflect the practical decision-making environment employees encounter. Instead of focusing on abstract ideals, companies should articulate their culture through real-world decision-making practices.

As featured in the Harvard Business Review, Kingsley Gate suggests an approach that can help define the current and ideal-state decision environment of a firm.

“Instead of simply portraying a corporation’s decision-making culture using vague adjectives like “data-driven” or “transparent” during an interview, aim to depict the company’s current decision environment candidly, and then compare that with where the organization wants to go.

For example, an energy company we know offered this flavor of self-awareness during an interview:

Creating a strong decision environment requires reflection, self-awareness, and a commitment to action. But, assessing your decision-making approach should be an ongoing process, as the decision environment may need to evolve as the company grows and faces new challenges. Our research found that only 33% of senior PE/VC executives reported that their personal style of decision making aligned with that of their organizations’ decision environment.

By prioritizing culture and decision making, companies can increase employee satisfaction, productivity, and overall business success. This includes creating a language and dialogue around decision making to ensure that potential candidates and existing employees have a clear understanding of the decision environment.

The Link Between Decision Effectiveness and Business Results

Effective decision making is not just vital for employee satisfaction; it also has a direct impact on business results. However, it is not solely dependent on tools or processes; but is fundamentally a people-oriented aspect of an organization. Data alone, too, doesn’t guarantee success. The effectiveness of decision making hinges on the people who analyze, interpret, and ultimately act on these insights.

Kingsley Gate research found that a majority of our respondents from the PE/VC sector agreed that people – new employees (53%) and company leadership (37%) – play the biggest role in improving the decision-making abilities and, in turn, the effectiveness of the organization. These factors rose to the top, well above items like “technology”, “process”, or “data” improvements (20%, 17%, 20% respectively), indicating that people play an outsized role in shaping any organisation’s decision-making culture, effectiveness, and quality.

To harness the benefits of effective decision making, organizations must engage in reflective discussions, hire executives whose decision-making style can help power their decision environment, and continuously assess and adapt their decision-making practices to meet evolving business needs. By doing so, companies can create a virtuous cycle where employee satisfaction, productivity, and business success are all positively influenced by a strong decision environment.

In conclusion, decision making is a critical aspect of executive roles and organizational success. By prioritizing culture, creating a dialogue around decision making, and understanding an executive’s decision-making style and how it correlated with the organization’s decision environment, companies can drive employee satisfaction, productivity, and business results. Understanding the impact of decision making on individuals and organizations allows for more intentional and effective talent management. It’s time for organizations to recognize that decision making is not just a box to be checked, but a driver of growth, innovation, and success.

Identify and Empower Decisive PE/VC Leaders with Kingsley Gate

When conducting a search, we always start with understanding the company’s business objective set and operating culture context, and discussing the types of candidates that might be worth exploring based on the company’s needs.

We then assess candidates’ decision-making styles and approaches. We achieve this using our proprietary approach which helps organizations understand their own decision-making environment (into which newly-hired leaders will integrate) and the decision-making style or approach a candidate might intrinsically apply.

To learn more about our approach, get in touch with us today!

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