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The New Normal: Latin America
People and Technology
What defines the spirit and functionality of any organization? The people. And that’s exactly where the global pandemic seems to have hit the hardest.

It’s been more than 100 days since COVID-19 created havoc – economically, financially, psychologically, and emotionally – for everyone. Firms that did not have remote work policies in place changed their tactics overnight by setting up home offices and adopting virtual platforms like Zoom, Webex, Google Meet as new forms of communication. Other organizations, particularly in the retail and hospitality industry, found themselves implementing salary reductions and employee lay-offs in addition to furloughs or leaves of absence.

As a global executive search firm, we’ve been reaching out to our networks worldwide to understand, evaluate, and share insights with you on how organizations are combatting COVID-19. To date, we published our thought leadership pieces focusing on:

  • The APAC region–addressing how businesses in India are motivating their talent
  • The United States – covering contingency plans that firms are implementing to stay afloat and how they are looking for opportunities to come out strong on the other side.
With our recent global expansion into Madrid adding more value to the already prominent presence we have in the Latin American region, we reached out to our Spanish and Portuguese networks to understand the trends in HR technology and determine the way forward. Here are the insights we have gathered on how firms, particularly in Latin America, are adopting human resources strategies to see themselves to the other side safely.